CM IT Services – Managed IT Service Plan
Overview
CM IT Services offers a comprehensive Managed IT Service Plan designed to keep your devices running smoothly, securely, and efficiently. As your trusted IT partner, we provide proactive support and peace of mind for just $100/month per device (Windows or Mac).
What’s Included
Our Managed IT Service Plan covers the following:
- Software Troubleshooting
We resolve software-related issues remotely, including operating system errors, application malfunctions, and performance concerns. - Security Updates & Patch Management
We ensure your system stays current with the latest operating system and software security patches to protect against vulnerabilities. - Virus & Malware Removal
If your system is infected, we handle the detection and removal of malicious software and help you recover with minimal disruption.
Remote Monitoring & Management (RMM)
To deliver our services efficiently, we use a trusted RMM platform called Action1. This tool enables us to:
- Monitor system health and performance
- Install updates and patches
- Perform remote troubleshooting and maintenance
Privacy & Access Policy
The Action1 agent provides CM IT Services with full remote access to your device. However, we adhere to strict privacy and ethical standards:
- Access Consent: We will never access your device without your verbal or written permission.
- Confidentiality: Any personal or sensitive data viewed incidentally during troubleshooting is treated as strictly confidential.
- Professional Conduct: All actions taken on your system are solely for the purpose of maintaining its functionality and security.
Billing
- Monthly Cost: $100/device
- Billing Cycle: Monthly, invoiced at the beginning of each service period
- Cancellation: You may cancel at any time with 30 days’ notice
Enrollment Process
- If you wish to sign up for this service for a single device you can start your subscription here: Stripe Payment Page
- You will receive a welcome email within 24 hours with instructions on how to install our remote management tool and how to contact us with any issues
- If you are looking to enroll multiple devices please email us at info@cmitservices.com
Contact Us
For support, questions, or to get started:
📧 Email: info@cmitservices.com
📞 Phone: (857) 325-4503
🌐 Website: www.cmitservices.com